- Delivery Rates & Services
Below are the delivery methods available with estimated arrival time:
|Express FedEx ShippingWorldwide
|3-5 business days
|All items will be ready for shipping in 5-7 business days.
*Please note that these are estimated delivery times only, therefore Cassouto is not guaranteeing delivery dates.
Countries We Ship To
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Your order will be delivered by FedEx who will attempt to deliver the goods to you three (3) times. They will also leave a notice card after each delivery attempt to advise you what you can do to arrange the receipt of your package. Your signature will be required upon delivery.
If you have any questions related to your delivery, please contact our Customer Care team.
Taxes and Duties
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
All prices listed on our english site are in US dollars, and charged to your credit card in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check out the link below:
XE.com – Foreign Exchange Rate Calculator
(Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)
By placing an order at Efrat cassouto, you are responsible for the cost of return shipping back to Efrat Cassouto. Please refer to our international returns policy for further information on how to return your packages.