Privacy Policy
The site’s terms of use apply to use of the site and the services it contains through any computer or other communications device (such as a mobile phone, handheld computers of all kinds, and so on). They apply equally to use of the site whether over the internet or over any other network or means of communication.
Products are purchased by a registered customer by completing the order form that appears on the site. Please note that completing all of the details is a precondition for the order to be placed.
The site management will not make any use of the customer’s details other than in accordance with the site’s privacy policy, which forms an integral part of these terms of use and purchase.
To ensure your order is processed efficiently and without problems, please take care to provide all the details requested on the site accurately. If incorrect or inaccurate details are given when the order is placed, the company will not be able to guarantee that the products reach their destination, and in any such case responsibility rests with the customer alone. Should the products be returned to the company because of incorrect details, the customer will be charged shipping and handling fees. Please take care to fill in accurate and current details.
When the customer places an order, the company will verify the credit card details, and once the order is approved by the credit card companies a notice will be sent to the customer confirming that the transaction has been approved.
The order details as entered by the customer on the order form, together with the record of the transaction on the company’s computers, shall constitute conclusive and final evidence that the process was carried out correctly.
If the transaction is not approved by the credit card company, the person placing the order will receive a corresponding notice and will be asked to provide another means of payment.
Approval of the purchase is conditional on the product actually being in the company’s stock at the requested supply date and/or at the time of the order. That said, even if it was not noted that the product is out of stock and the product was not removed from the site by the time the order was placed, the company shall not be obliged to sell the product, and the purchaser shall have no claim and/or demand in this regard in respect of any kind of damage, whether direct or indirect, caused to the purchaser and/or to a third party. The foregoing is subject to the site management refunding the customer any amount paid to the company, to the extent it was paid, and/or cancelling the charge to the extent it was made. It should be emphasised and clarified that there may be situations in which, although an item is shown on the site as being in stock, it is in fact not in stock and cannot be supplied — in such cases the transaction will be cancelled and the customer hereby waives any claim in connection with this, subject to the refund of the amount paid by them to the company.
Every customer is entitled to place an order and choose the requested delivery destination by updating the requested destination on the order form; however, the last delivery destination updated by the customer will be kept in the company’s database as the customer’s requested destination.
Please note that the company shall be entitled not to approve a customer’s order for any reason whatsoever and at its sole discretion, including, without derogating from the generality of the foregoing, in cases such as:
* If incorrect or inaccurate details were deliberately provided when registering on the site;
* If an act or omission was carried out that harms or is liable to harm the site or the site management, or any third parties, including the site management’s customers, employees and suppliers;
* If the site’s services were used to carry out an act presumed to be unlawful under the laws of the State of Israel, or in order to enable, facilitate, assist or encourage the carrying out of such an act;
* If the terms of this agreement, the terms of one of the binding documents, or the terms of any other online service offered by the site were breached;
* If there is a monetary debt to the company or to companies associated with us and the debt has not been settled, despite the due date for payment having passed;
* If the customer’s credit card has been blocked or restricted for use in any way.
Once the details have been provided, the binding documents approved and the customer’s consent given to the terms of use and the privacy policy, the site management is entitled, but not obliged, to display or send the customer updates via the account on the site or by email, including content updates, information about its services and products, as well as services and products of others, promotions and new items on the site, within the meaning of section 30A of the Communications Law (Telecommunications and Broadcasting), 5742–1982.
Once the payment details have been entered on the payment page, confirmation of receipt of the order details will be sent by email. Please note that this confirmation does not oblige the site management to supply the products; it only attests that the order details have been received by the site management.
If it turns out that the customer’s credit card is not valid, or that the credit card company does not honour the transaction, or that PayPal (or any other available electronic service) does not honour the charge, or that the requested product is not in the company’s stock, the site management will contact the customer in order to complete or cancel the transaction.
If you choose to pay via a PayPal account, you will be asked to enter the details of your existing PayPal account or to open a new PayPal account. Please note that if you decide to pay via a PayPal account, the company will only be able to collect payment for the products after receiving approval from PayPal. Use of the service and receipt of approval are subject to PayPal’s terms of use and privacy policy, and not those of the site.
This page is a translation of the Hebrew original. In the event of any discrepancy or inconsistency between this English version and the Hebrew version, the Hebrew version shall prevail.